Frequently asked questions
How can I review the results with a practitioner?
Your Healthspan report includes personalized insights based on your results. If you'd like additional guidance, you can book a consultation with a Science&Humans practitioner to discuss your results and next steps.
Do I need to pay for shipment to and from my address?
No. Shipping is included with your purchase. Your kit includes everything you need, including a prepaid return mailer to send your sample back for testing.
When will I receive my Healthspan by Science&Humans kit?
Your Healthspan kit typically arrives within two to three business days after your order is processed.
How long does it take to get my results?
Once your sample is received by our laboratory, your results will be available within three business days. You'll receive an email notification as soon as your report is ready.
Can I claim HSA/FSA for this test?
Yes. Many Health Spending Accounts (HSAs) and Flexible Spending Accounts (FSAs) may reimburse the cost of your Healthspan test. An invoice is provided with every purchase.
Does Science&Humans provide an invoice?
Yes. A detailed invoice is included with every purchase and can be used for reimbursement or personal records.
Is this a subscription model for blood marker testing?
No. Healthspan is currently available as a one-time purchase. You can order additional tests whenever you'd like to monitor changes in your health over time.
Is this a one-time fee?
Yes. Your purchase includes the at-home collection kit, laboratory analysis, and your personalized health report. There are no recurring fees or subscriptions.
Is it Health Canada approved?
Yes. The Tasso blood collection device used in Healthspan is licensed by Health Canada for use in Canada.
Is Healthspan by Science&Humans PIPEDA-compliant?
Yes. We follow PIPEDA privacy standards and use industry-standard safeguards to help protect your personal health information.
When do I do the test?
For the most accurate results, complete your test in the morning, ideally within two to three hours of waking. Follow the instructions included with your kit regarding fasting and sample collection.
For women who menstruate, testing is recommended on days 19 - 21 of the menstrual cycle unless otherwise directed by a healthcare professional.
How often should I get tested?
Testing frequency depends on your health goals and what you're tracking. Many people choose to test every few months to monitor trends and better understand changes in their health over time.
What are the benefits of regular blood marker testing?
Regular testing helps you understand how key biomarkers change over time, allowing you to track progress, identify trends, and make more informed decisions about your health and wellness.
What makes Healthspan by Science&Humans different?
Healthspan makes it easier to assess your hormone health at a convenient location. Using the SnH device, you can collect blood sample without visiting a lab, requiring an appointment, or sitting in a waiting room.
Combined with personalized reporting and science-backed insights, Healthspan provides a convenient way to track important biomarkers and better understand your health outcomes.
